Updating Credit Card Information in the Web Portal

If you need to add a new card to your account, you can easily do this in the web portal


1. Start by going to "Account" and then "Billing", and in the "Payment Methods" section click on "New payment method":


2. Enter the details of your new card as required in the fields provided, and then click on "Add Card":


3. Your new card details will now appear in the "Payment Methods" section. Click on the ellipses next to these details and select "Set as Default" if you want this card to be your default method of payment:


4. If you want to delete your other, non-default card details, click on the ellipses and select "Delete":


IMPORTANT NOTE:

  • You cannot delete a card that is set as your default
  • If you only have one card on your account, you cannot delete it (it is automatically set as the default and the option to delete it will not be available)


Have more questions about billing and/or payments? Contact our support team on am@directsms.com.au