Account Settings

In this article:

• Overview of the various Account settings

Account Settings allows an administrator to change certain settings on the account and is accessible by navigating to Account > Account Settings

Note - the features shown may vary depending on your plan.

Account Settings Screen:

Settings available to change include:

1. Account name - The name that is displayed on the UI
2. Account time zone - Used for monthly usage calculations
3. Automatic Unsubscribe - Used to customise the opt-out keywords, link, and the automated opt-out message that gets added to your message when you add an opt-out to your messages
4. SMS limit - The number of message parts allowable per hour and/or per day on a given account. Message exceeding this limit will not be sent
5. Default Sender ID - The default identifier from which your messages will be sent (e.g. shared number, dedicated number, or business name)
6. Default message template - Pre-populated template for new messages (can also be used for signatures)
7. Short Trackable Links - When enabled, this will shorten any valid URLs to 22 characters
8. Always request delivery receipts - this is essential for reporting purposes; however, you can toggle this option off if preferred
9. Allow Duplicate Contacts - Allows multiple contacts to be created/imported with the same mobile number
10. Change or close my account - This will notify our support team that you wish to make changes to, or close, your DirectSMS account

Not what you're after? Try these articles...

• Adding / Managing Users
• Resetting a Password
• Topping up your pre-paid account